Everything in writing
Scope of work and fees in a service agreement before the work starts. An itemised invoice, and a receipt for money received.
Known to most people as Arsh Dhillon. Registered migration agent, practising from Southport on the Gold Coast.
I came here as a student in 2007.
More importantly, I found that I was good at solving my own immigration problems, with the help of my migration agent. So I decided to help others. I studied migration law in 2013 and first registered as a migration agent in 2014.
I particularly value being able to explain a difficult migration issue clearly and give a client a practical way forward.
If you’re thinking about making the move, feel free to reach out. I’d be happy to have a chat and see how I can help.
Arash Barinder Singh
Arsh Dhillon – Registered Migration
Agent
Every registered migration agent in Australia is on a public register, and anyone can search it for free; our own entry is linked in the footer of every page. If you are dealing with anyone else who says they can help with an Australian visa, check them there first.
Scope of work and fees in a service agreement before the work starts. An itemised invoice, and a receipt for money received.
Money paid in advance for work not yet performed is held separately as client money and dealt with in accordance with the Code of Conduct.
If our assessment identifies a significant eligibility problem or poor prospects, we will explain that before you decide whether to proceed.
You can ask for your documents back in writing at any time, and you are entitled to a statement of the services provided.
Immigration assistance is given by a registered migration agent. You are told who that is, and you can verify the registration.
Tell us first. If that does not resolve it, you can complain to the Office of the Migration Agents Registration Authority.
These obligations come from the Migration (Migration Agents Code of Conduct) Regulations 2021, which binds every registered migration agent in Australia. The full text is linked; it is worth a read before you engage anybody.
Whether you are at the very start, waiting on a decision, or holding a refusal letter, start with a conversation about where things stand.