Everything in writing
Scope of work and fees in a service agreement before the work starts. An itemised invoice, and a receipt for money received.
Known to most people as Arsh Dhillon. Registered migration agent, practising from Southport on the Gold Coast.
You’ve come to the right place.
I came to Australia from India back in 2007 as an international student, with a dream to settle here and get permanent residence. So I know firsthand the struggle. I understand the whole migration journey can feel never-ending and difficult, and at times frustrating – the paperwork, the waiting, the uncertainty about what comes next for you and your family.
But I never gave up. I worked hard, did everything I could, and finally got my permanent residence in 2011.
More importantly, I found that I was good at solving my own immigration problems, with the help of my migration agent. So I decided to help others. I studied migration law in 2013 and first registered as a migration agent in 2014.
I love helping people achieve their Australian permanent residence dreams, and I have helped many people like you.
If you’re thinking about making the move, feel free to reach out. I’d be happy to have a chat and see how I can help.
Arash Barinder Singh
Arsh Dhillon – Registered Migration
Agent
Every registered migration agent in Australia is on a public register, and anyone can search it for free; our own entry is linked in the footer of every page. If you are dealing with anyone else who says they can help with an Australian visa, check them there first.
Scope of work and fees in a service agreement before the work starts. An itemised invoice, and a receipt for money received.
Fees paid in advance are held in a clients account and drawn only as the work is done and invoiced.
If an application is not going to succeed, you will be told that before you spend money on it, not after.
You can ask for your documents back in writing at any time, and you are entitled to a statement of the services provided.
Immigration assistance is given by a registered migration agent. You are told who that is, and you can verify the registration.
Tell us first. If that does not resolve it, you can complain to the Office of the Migration Agents Registration Authority.
These obligations come from the Migration (Migration Agents Code of Conduct) Regulations 2021, which binds every registered migration agent in Australia. The full text is linked; it is worth a read before you engage anybody.
Whether you are at the very start, waiting on a decision, or holding a refusal letter, start with a conversation about where things stand.