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Character · s.501 · s.501CA

Direction 123 and the character test.

From 31 October 2026, Direction 123 replaces Direction 110 as the direction decision-makers must follow when refusing or cancelling a visa on character grounds, or deciding whether to revoke a mandatory cancellation.

On this page
  1. What changes on 31 October 2026
  2. The basics
  3. What changes from Direction 110
  4. If a character decision affects you

Direction 110 applies until 31 October 2026. Direction 123 commences on that date and revokes Direction 110 with effect from it (Direction 123 para 2, 3). A delegate or the Tribunal must comply with whichever direction is in force when the decision is made (s.499(2A)).

Read Direction 123 in full (PDF, 27 pages, 1.4 MB).


The basics

What is Direction 123?

A direction given by the Minister under section 499 of the Migration Act. Its full name is Direction no. 123 — Visa refusal and cancellation under section 501 and revocation of a mandatory cancellation of a visa under section 501CA.

It tells decision-makers what they must take into account when deciding whether to refuse or cancel a visa on character grounds, or whether to revoke a mandatory cancellation.

Direction 123 para 1, 5.1(4) · s.499

When does Direction 123 start, and what happens to Direction 110?

It commences on 31 October 2026. Direction 110, which commenced on 21 June 2024, is revoked from that date.

A decision made before 31 October 2026 is made while Direction 110 is in force. A decision made on or after that date, including a Tribunal decision on review, is made while Direction 123 is in force.

Direction 123 para 2, 3

Who has to follow Direction 123?

Every decision-maker exercising the powers in section 501 or 501CA. The Direction defines a decision-maker as a delegate of the Minister, or a body (such as the Administrative Review Tribunal), and the Act requires them to comply with it.

Direction 123 para 4(1), 5.1(4) · s.499(2A)

What decisions does it cover?

Refusing a visa under section 501(1), cancelling a visa under section 501(2), and deciding a request to revoke a mandatory cancellation under section 501CA(4). A mandatory cancellation is one made under section 501(3A) while the person is serving a full-time sentence of imprisonment.

Direction 123 para 5.1(2), 5.1(3), 8


What changes from Direction 110

What are the primary considerations under Direction 123?

Four, down from five:

  1. protection of the Australian community from criminal or other serious conduct;
  2. whether the conduct constituted domestic or family violence;
  3. expectations of the Australian community;
  4. the best interests of minor children in Australia, including the interests of child victims.

The weighting rule is unchanged. Protection of the Australian community is generally given greater weight than the other primary considerations, and primary considerations are generally given greater weight than the other considerations.

Direction 123 para 7(2), 8 · Direction 110 para 7(2), 8

What happened to ties to Australia?

Under Direction 110, the strength, nature and duration of ties to Australia was a primary consideration. Under Direction 123 it is an other consideration, listed first.

What it covers is set out in the Direction: the impact on immediate family members who are citizens, permanent residents or have a right to remain indefinitely, and, for a cancellation or a revocation request, how long the person has lived here, whether they arrived as a young child, their positive contribution and their family and social links.

Direction 123 para 8, 9, 9.1 · Direction 110 para 8(3)

What does domestic or family violence cover under Direction 123?

Direction 123 renames the consideration from family violence to domestic or family violence and defines it. The definition covers conduct towards a person in a family or domestic relationship that is threatening, coercive, controlling or dominating, or physically, sexually, emotionally, psychologically or economically abusive, and it includes exposing a child or relative to that conduct.

Its listed examples include coercive control, stalking and tracking through digital devices, image-based abuse and breaching court orders relating to domestic or family violence. A family or domestic relationship includes an intimate relationship of any duration, relatives including in-laws, and a caregiving relationship.

Direction 123 para 4(1), 8(2), 8.2

Is the impact on Australian business interests still considered?

Direction 123 no longer lists it. Direction 110 listed it as an other consideration. Direction 123 lists three: ties to Australia, the legal consequences of the decision, and the extent of impediments if removed. The Direction says the other considerations include, but are not limited to, those three.

Direction 123 para 9(1) · Direction 110 para 9(1), 9.3

Does the decision-maker have to find I am a risk of physical harm?

Not for every consideration. The Direction says the community’s expectation that visas be refused or cancelled for serious character concerns applies regardless of whether the non-citizen poses a measurable risk of causing physical harm to the Australian community.

It also says that domestic or family violence, or conduct affecting minor children, may be so serious that even strong countervailing considerations are insufficient. Neither statement appears in Direction 110.

Direction 123 para 5.2(4), 5.2(8)

What does Direction 123 say about spreading hatred and extremism?

A person does not pass the character test if section 501(6A) applies to them, which the Act describes as spreading hatred and extremism. Annex A of Direction 123 explains each limb: membership of, or association with, a terrorist organisation, a state sponsor of terrorism or a prohibited hate group; involvement in a hate crime, whether or not anyone was convicted; and making, endorsing or encouraging public statements, including online, that spread ideas of racial or ethnic superiority or hatred where there is a risk of harm to the community.

An association can consist of a single meeting or communication.

s.501(6)(baa), s.501(6A) · Direction 123 para Annex A, 5–5.5


If a character decision affects you

I have received a notice about my visa on character grounds. What should I do first?

Read the notice for the date by which you must respond, and keep the email or letter that delivered it. The time limit is set by the notice or by law.

If the decision will be made on or after 31 October 2026, your response should address the considerations in Direction 123, not Direction 110.

Direction 123 para 2, 3, 8, 9

Talk to a registered migration agent

Facing a character decision or a revocation request?

Provide us with the notice or decision, the email that delivered it and any sentencing remarks. We can check which direction applies to your decision, the date by which you must respond, and the considerations the decision-maker must weigh.

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Terms used on this page.

Terms used in Direction 123, each with the paragraph it comes from.

Decision-maker
A delegate of the Minister, or a body such as the Administrative Review Tribunal, making a decision under section 501 or 501CA.Direction 123 para 4(1)
Primary consideration
One of the four matters in paragraph 8. Primary considerations are generally given greater weight than the other considerations.Direction 123 para 7(2), 8
Mandatory cancellation
A cancellation under section 501(3A) of the visa of a person serving a full-time sentence of imprisonment, which the person may request be revoked under section 501CA.Direction 123 para 5.1(3)

Where this comes from.

Everything on this page was read from Direction no. 123, given by the Minister under section 499 of the Migration Act 1958, in the Department’s LEGENDcom library on 1 October 2026. The Department had not published it on its website on that date, so our copy of Direction 123 is published here unaltered, and each paragraph reference on this page links to it.

The comparison is with Direction no. 110, the Department’s published copy. Sections 499 and 501 were read from the Migration Act 1958 compilation of 18 May 2026.

Based on content from the Federal Register of Legislation at 22 August 2026. For the latest information on Australian Government legislation please go to https://www.legislation.gov.au. Federal Register material is licensed under CC BY 4.0.

Still general information. Reading the provision is not the same as knowing which version applied to your application, how the Department and the Tribunal have interpreted it, or what it means for your circumstances. That is what advice is for.